February 2023

Transitioning from BMC Remedy to ServiceNow: A Comprehensive Guide for a Smooth Switch

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Table of content 1) Introduction2) Why Transition from BMC Remedy to ServiceNow?3) Benefits of Transitioning to ServiceNow4) Steps for a Successful Transition5) Conclusion Introduction Are you looking to transition your organization from BMC Remedy to ServiceNow? As your business grows and evolves, it’s essential to have a robust and scalable IT service management (ITSM) system …

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ServiceNow defies tech layoffs trend in 2023 amidst COVID-19 hiring storm

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Currently, Big Tech companies are implementing rounds of layoffs as they face significant economic headwinds after a hiring spree during the pandemic. Canalys predicts that the top 25 tech vendors will cut their collective headcount by 9% worldwide in 2023, totaling 190,000 people. However, ServiceNow, unlike other companies, has pledged not to lay off any …

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How to configure ServiceNow SAM for your organization

Leave a Comment / General Knowledge, IT Asset management, Software Asset Management

Table of content 1) Introduction2) Understand Your Licensing Requirements3) Set Up the Software Asset Management Application4) Configure Software Models and Entitlements5) Enable Data Collection6) Monitor and Manage Software Usage7) Conclusion Introduction ServiceNow Software Asset Management (SAM) is a powerful solution that enables organizations to efficiently manage their software assets, from the point of purchase to …

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ServiceNow Terms and Definitions – General Knowledge

Leave a Comment / CMDB, General Knowledge, IT Asset management, System Definition, System UI

In this article, we shall be covering the most frequently asked terms and definitions on ServiceNow which aims to help you excel in your ServiceNow career and prepare you for your ServiceNow Certification Exams. Goodluck! What is the difference between a UI action and a UI policy? A UI action is a button or link …

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ServiceNow: Its Release Versions and How to Upgrade ServiceNow Version

Leave a Comment / Release Versions, Scripting and Releases

Table of Content1) Introduction2) Release Versions of ServiceNow3) Upgrading ServiceNow4) Requesting an upgrade window from ServiceNow.5) Conclusion Introduction ServiceNow is a cloud-based platform that offers enterprise-level solutions for IT service management, human resources, customer service, and more. With each new release, ServiceNow introduces new features and improvements to its platform. In this post, we’ll take …

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ServiceNow System Administrator Practice Questions and Answers

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This article comprises of the most frequently asked questions for a ServiceNow System Administrator in an interview and helps to also prepare you for your ServiceNow System Administrator Certification Exam: 1) What is the role of a ServiceNow System Administrator? The role of a ServiceNow System Administrator is to manage the day-to-day operations and administration …

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ServiceNow and its Release Versions

Leave a Comment / Release Versions, Scripting and Releases

Table of content 1) ServiceNow2) ServiceNow Release Versions and Their Release Dates3) ServiceNow Release Documentation4) Conclusion ServiceNow? ServiceNow is a cloud-based platform that provides enterprise-level solutions for IT service management, human resources, customer service, and more. The platform follows a regular release cycle, with four primary releases each year. In this blog post, we’ll provide …

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History of ServiceNow

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Table of content 1) What is ServiceNow2) ServiceNow – The Early Years3) ServiceNow – The Growth Years4) ServiceNow Today5) Conclusion Headquartered in Santa Clara, California, ServiceNow is a software company that specializes in developing a cloud-based platform to assist businesses in managing digital workflows for enterprise operations. What is ServiceNow? ServiceNow is a cloud-based software …

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