ServiceNow and its Release Versions

Table of content

1) ServiceNow
2) ServiceNow Release Versions and Their Release Dates
3) ServiceNow Release Documentation
4) Conclusion

ServiceNow?

ServiceNow is a cloud-based platform that provides enterprise-level solutions for IT service management, human resources, customer service, and more. The platform follows a regular release cycle, with four primary releases each year. In this blog post, we’ll provide a comprehensive list of all ServiceNow release versions and their release dates, including the upcoming versions.

ServiceNow Release Versions and Their Release Dates

Here are all the ServiceNow release versions and their respective release dates:

  • Aspen – Released in 2005
  • Berlin – Released in 2006
  • Calgary – Released in 2007
  • Dublin – Released in 2008
  • Eureka – Released in 2014
  • Fuji – Released in 2015
  • Geneva – Released in 2016
  • Helsinki – Released in 2017
  • Istanbul – Released in 2018
  • Jakarta – Released in 2018
  • Kingston – Released in 2019
  • London – Released in 2019
  • Madrid – Released in 2019
  • New York – Released in 2019
  • Orlando – Released in 2020
  • Paris – Released in 2020
  • Quebec – Released in 2021
  • Rome – Released in 2021
  • San Diego – Expected to release in March 2022
  • Tokyo – Expected to release in September 2022
  • Utah – Expected to release in the Quarter 1 – 2023
  • Vancouver – Expected to release in the Quarter 3 – 2023
  • Washington – Expected to release in the Quarter 1 – 2024

    ref: https://www.servicenow.com/community/now-platform-articles/servicenow-versions/ta-p/2312014

    ServiceNow Release Documentation

    You can find the documentation for each ServiceNow release on the ServiceNow Product Documentation website. Here are the links to the documentation for each release:

    In 2008, ServiceNow released Dublin, which introduced a new user interface and workflow engine. This release was a significant milestone for the platform, and it helped cement ServiceNow’s position as a leading IT service management solution.

    Over the years, ServiceNow continued to grow and expand, with new releases like Geneva, Helsinki, and Istanbul introducing new features like machine learning and predictive analytics. In 2017, ServiceNow went public, raising over $210 million in its initial public offering (IPO).

    In addition to documentation, ServiceNow offers Release Webinars and Release Readiness materials for each release, which can be accessed through their website or by attending their training sessions.

    Conclusion

    ServiceNow is a popular platform that offers regular releases, bringing new features, enhancements, and bug fixes to the platform. Upgrading to the latest release ensures that your instance is up to date with the latest security patches and bug fixes. By referring to the documentation, upgrade guides, and community forums provided by ServiceNow, you can seamlessly upgrade your ServiceNow instance.

    ServiceNow has come a long way since its initial releases, with the latest versions bringing in exciting features and functionalities. With upcoming releases like Singapore and Tokyo, the platform is only set to get better, making it an ideal solution for businesses of all sizes.

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