Table of content
1) Introduction
2) How to Register for the ServiceNow CSA Exam
3) What to Expect on Exam Day
4) How to Prepare for the ServiceNow CSA Exam
5) Conclusion
Ready to become a ServiceNow Certified System Administrator? Learn how to register for the exam, what to expect on exam day, and how to prepare for success.
Introduction
Becoming a ServiceNow Certified System Administrator (CSA) is a great way to demonstrate your skills and knowledge of the ServiceNow platform. But before you can earn your certification, you need to register for and pass the CSA exam. In this guide, we’ll show you how to register for the exam, what to expect on exam day, and how to prepare for success.
How to Register for the ServiceNow CSA Exam
To enroll for the ServiceNow Certified System Administrator (CSA) exam, adhere to these guidelines:
- Visit https://www.servicenow.com/ and click on the “Sign In” button located at the top right corner to create an account on the ServiceNow website. If you already possess an account, move to step 2.
- Head to the ServiceNow certification page by visiting https://www.servicenow.com/services/training-and-certification/certification.html and click on the “Certification” tab.
- Click on the “Certification Exams” section’s “View All” button, and select the “Certified System Administrator” option.
- Select the “Register for Exam” button, which will direct you to Kryterion, the certification exam provider’s website.
- Choose a date and time that suits you best for the exam and then follow the prompts to complete your registration and payment. The ServiceNow CSA exam cost varies according to location and currency. Nonetheless, as of March 2023, the exam fee stands at $150 USD. However, prices are subject to changes, and it is best to confirm the latest pricing information from the ServiceNow website or Kryterion.
It’s important to note that there are no pre-requisites for taking the CSA exam, but ServiceNow recommends that you have at least six months of experience working with the ServiceNow platform.
What to Expect on Exam Day
On exam day, you’ll need to arrive at the testing center at least 15 minutes before your scheduled exam time. You’ll be asked to provide two forms of identification, including one government-issued ID with your name, signature, and photo. You’ll also be given a computer and a set amount of time (usually 90 minutes) to complete the exam.
The exam consists of 60 multiple-choice questions that cover a range of topics related to the ServiceNow platform. You’ll need to score at least 70% to pass the exam and earn your certification.
How to Prepare for the ServiceNow CSA Exam
To prepare for the ServiceNow CSA exam, follow these tips:
1) Understand the Exam Objectives: The CSA exam covers a range of topics, including user and access management, configuration management, incident management, and reporting. Make sure you familiarize yourself with all the exam objectives and focus your study on those areas.
2) Review ServiceNow Documentation: The ServiceNow documentation includes detailed information on each of the exam objectives, along with best practices, tips, and tricks. Take the time to review this documentation thoroughly to ensure you have a solid understanding of the platform.
3) Take Practice Exams: ServiceNow provides practice exams that mimic the real exam, giving you an idea of the types of questions and format you can expect. Taking practice exams can help you identify areas where you need to improve your knowledge and skills, and adjust your study plan accordingly.
4) Join the ServiceNow Community: The ServiceNow community is a great place to ask questions, share knowledge, and learn from other ServiceNow professionals. Join the community and participate in discussions to gain insights and tips on how to prepare for the exam.
Conclusion
Becoming a ServiceNow Certified System Administrator is an excellent way to demonstrate your skills and knowledge of the ServiceNow platform. To pass the CSA exam, make sure you understand the exam objectives, review ServiceNow.